Privacy Policy
This Privacy Policy explains how Edulight Book Publishing collects, uses and protects information submitted through this website, including enquiries, quotation requests, contact forms and textbook ordering support.
Our commitment to privacy
Edulight values the trust of learners, parents, teachers, schools, bookshops and institutional partners. We only request information that helps us respond to enquiries, prepare quotations, provide order support, improve the website and communicate clearly with people who contact us.
Clear purpose
We collect information for enquiries, quotations, school support, customer care and website administration.
Responsible handling
Information submitted through the website should only be used for legitimate Edulight communication and service support.
Easy contact
Visitors can contact Edulight to ask questions about their submitted information or request updates where necessary.
Privacy Policy details
The following sections explain how website information is handled when visitors interact with Edulight online.
1. Information we may collect
When you use this website or contact Edulight, we may collect details such as your name, phone or WhatsApp number, email address, school or organisation name, enquiry type, subject or book title requested, message details, and any information you voluntarily provide through forms or direct communication.
2. How we use your information
We may use submitted information to respond to enquiries, confirm book availability, prepare quotations, assist with school or bulk orders, provide customer support, improve our services, keep enquiry records, and communicate relevant information about Edulight publications or services.
3. School and bulk order enquiries
For school, bookshop and institutional enquiries, we may use submitted details to understand textbook requirements, quantities, delivery needs and procurement information. This helps Edulight prepare accurate responses and quotations.
4. Website forms and communication
Information submitted through contact forms, school quotation forms, WhatsApp links, email links or telephone enquiries is used to handle the specific request made by the visitor. Please avoid submitting unnecessary sensitive information through website forms.
5. Cookies and website analytics
This website may use basic cookies or analytics tools to understand website performance, visitor behaviour and technical issues. These tools help us improve page layout, content, navigation and user experience.
6. Sharing of information
Edulight does not sell visitor information. Information may only be shared where needed to respond to the enquiry, support operations, comply with lawful requirements, protect the website, or work with trusted service providers who assist with website hosting, forms, email delivery or communication.
7. Data security
We take reasonable steps to protect information submitted through the website. However, no online system can be guaranteed to be completely secure, so visitors should use care when submitting information online.
8. Data retention
We may keep enquiry and communication records for as long as needed to respond to the request, provide customer support, maintain business records, resolve issues, and improve Edulight services.
9. Your choices
You may contact Edulight to request correction, updating or removal of information you previously submitted, where appropriate and practical. You may also choose not to submit optional information through website forms.
10. Children and learners
This website is intended to provide educational publication information to schools, parents, teachers, institutions and the public. Where learners use the website, they should do so with appropriate guidance from a parent, guardian or teacher.
11. Third-party links
The website may include links to services such as WhatsApp, maps, payment tools, social media platforms or other third-party websites. Edulight is not responsible for the privacy practices or content of those external platforms.
12. Changes to this policy
Edulight may update this Privacy Policy from time to time. Any updated version should be published on this page with a revised update date.
Questions about this Privacy Policy?
For privacy-related questions, website enquiries or information update requests, please contact Edulight Book Publishing through the official contact details below.
Email: [email protected]
Phone: (024) 2749195
WhatsApp: +263712678140
Address: 3rd Floor, Cnr Samora Machel Ave and Julius Nyerere, Throgmorton House, Harare
Phone: (024) 2749195
WhatsApp: +263712678140
Address: 3rd Floor, Cnr Samora Machel Ave and Julius Nyerere, Throgmorton House, Harare
Continue exploring Edulight
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